Terms & Conditions

Terms & Conditions

Welcome to My Happy Plush! By accessing or using our website (www.myhappyplush.com), you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order or browsing our site.

1. About Us

My Happy Plush is an online store specializing in custom clothes for plush.

2. Eligibility to Use Our Site

By using this website, you confirm that you:

• Are at least 18 years old (or have permission from a parent or guardian)
• Are legally able to enter into a binding contract
• Will use the website in accordance with these Terms & Conditions and applicable laws

3. Products & Availability

We strive to display accurate product descriptions, images, and pricing. However:

• Colors may appear slightly different due to screen settings
• Product availability may change without notice
• We reserve the right to limit or cancel orders in cases of suspected fraud or bulk purchasing
• All plush toys sold on our site are 100% premium quality

4. Orders & Payments

• All orders are subject to acceptance and confirmation
• Prices are shown in your selected currency and may vary due to exchange rates
• Secure payment methods include major credit cards, PayPal, and other trusted processors
• Once payment is processed, you will receive an order confirmation email

5. Shipping & Delivery

• Orders are shipped from our main warehouse or trusted supplier, depending on product availability and your location
• Estimated delivery times are provided at checkout but may vary due to postal or customs delays
• Customers are responsible for providing accurate shipping information
• If a package is undeliverable due to an incorrect address, additional shipping costs may apply

For more information, please refer to our Shipping Policy.

6. Returns & Refunds

We want you to love your order! If you’re not satisfied:

• You may return most items within 14 days of delivery (unopened and in original condition)
• Personalized or custom items may not be eligible for return unless defective
• Refunds are processed once we receive and inspect the returned item

Please see our Return Policy page for full details and instructions.

7. Intellectual Property

All content on this site—including images, logos, designs, text, and graphics—is the property of My Happy Plush and protected by copyright laws. You may not use or reproduce any part of the website without written permission.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our site or products
• Our liability for any claim shall not exceed the value of the item purchased

9. Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, store, and use your data.

10. Changes to Terms

We may update these Terms & Conditions at any time. Changes will take effect immediately upon posting on the site. Continued use of the site means you accept the new terms.

11. Governing Law

These Terms & Conditions are governed by applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📧 admin@myhappyplush.com
🌐 www.myhappyplush.com